FREQUENTLY ASKED QUESTIONS (FAQs)

  • We currently offer:

    • Individual therapy (ages 16+)

    • Couples therapy

    • Family therapy

    • Child and adolescent therapy

    All sessions are provided by a registered social worker and are rooted in trauma-informed, culturally responsive, and compassionate care.

    Therapy can support you through a wide range of experiences, including:

    • Anxiety, depression, burnout

    • Life transitions and identity shifts

    • Parenting, pregnancy, postpartum, or fertility concerns

    • Trauma, grief, or family conflict

    • Domestic violence or Intimate Partner violence (including emotional abuse)

    • Separation or divorce

    • First-generation or cultural stress

    • Self-esteem and inner child work

    You don’t need a specific label or crisis — if something’s weighing on you, that’s enough to begin.

  • Most extended health plans cover therapy sessions with a Registered Social Worker (MSW, RSW). We recommend checking with your provider to confirm your coverage and claims process.

    While we do not offer direct billing at this time, we provide an invoice after each session that you can submit to your insurance provider for reimbursement.

    We also offer limited sliding scale spots. If cost is a barrier, please don’t hesitate to reach out — we’ll do our best to support you.

  • We ask for at least 24 hours’ notice if you need to cancel or reschedule.

    If something comes up and you need to cancel with less than 24 hours’ notice, please reach out — we’ll do our best to work with you.


    We understand that life happens, and we want this space to remain flexible and supportive.

  • We offer flexible options:

    • Virtual (via Jane video)

    • In-person

    • Walk and Talk Therapy (weather permitted)

    We’ll work with you to find the format that feels most accessible and supportive.

  • We offer a free 15-minute consultation to help you decide if Vel Psychotherapy feels like the right fit. You can request a consultation through our Book a Session page, and someone from our team will connect with you within 1–2 business days to schedule your call.

    There’s no pressure — just a chance to ask questions, get a feel for the process, and see if you’d like to begin therapy.

  • No referral is needed. You can book directly with us — whether you're new to therapy or returning after time away.

  • You don’t need to have the perfect words. If all you can say is “I don’t feel okay” — that’s enough. We’ll begin from there.

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